Due to a manufacturing error, our first batch of The Way of the Dragon Limited Editions contains an incorrect second disc; this affects both the UHD (SKU 14930337 / FCD2472) and Blu-ray (14930338 / FCD2473) releases.
Included is Disc 10 – Documentaries from the Golden Harvest set, which you are free to keep with our compliments. This disc looks like:
We will have the correct Final Game of Death discs in individual jewel cases ready to ship soon. The replacement programme is now live, so please apply now if affected. Replacement discs will be ready to ship from week commencing 4th December.
Existing stock is being re-worked, meaning a direct purchase from arrowfilms.com will have the correct disc when the listings are back and ready to order here:
UHD https://www.arrowfilms.com/the-way-of-the-dragon-limited-edition-4k-uhd/14930337.html
Blu-ray https://www.arrowfilms.com/the-way-of-the-dragon-limited-edition-blu-ray/14930338.html
The new release date for these SKUs is 11th December. We’re sorry for this inconvenience and look forward to shipping the correct disc to you soon.
***Direct Orders from Arrow***
There’s nothing further you need to do, the correct disc will be shipped to the address on your original order as soon as possible. Please note, this will not appear as a new order on your account.
***Orders Via Other Retailers (Amazon, Zavvi, HMV etc.)***
Please contact us via your Arrow account or via social media with a copy of your proof of purchase attached along with your delivery address to receive your disc.
If you no longer have access to your proof of purchase then please write the date and your full name on the face of your affected disc and attach the photo to your message, this will count as your proof of purchase. Please make sure this is directly on the disc itself and not on paper or anything else on or near the disc.
Thank you for your understanding and continued support, please let us know if you have any questions that are not covered in the article or following FAQ.
***FAQ***
Q: What is the issue?
A: The documentary disc from the Bruce Lee set was incorrectly included instead of The Final Game of Death disc, there are no issues with the disc themselves
Q: I have multiple copies of The Way of the Dragon Limited Edition, will I receive multiple replacement discs?
A: You will receive the number of replacement discs matching the number of copies bought on your order. Please make sure you have all applicable proof of purchase details before speaking to customer service.
Q: What counts as a proof of purchase?
A: A copy of your order confirmation from your retailer. Please make sure that product and order information are clear and that we can identify this proof as unique to your order, i.e. name and order number.
Q: What can I do if I no longer have my proof of purchase?
A: Please write the date and your full name on the face (picture) side of your Disc 10 – Documentaries (Bruce Lee: The Man & The Legend / The Legend) disc and attach the photo to your message with the requested information, the date and name must be written directly onto the disc itself. This will count as your proof of purchase.
Q: I’ve applied, where’s my disc?
A: Unfortunately for this, we can’t send shipping notifications. Replacement discs shipping to the UK will be untracked. All other shipments will be tracked but not visible on your Arrow account. If your delivery address is outside of the UK and you’d like to request your tracking details, then please get in touch here with our Customer Service team; we will endeavour to update you as soon as possible. After your replacement has been confirmed by our team, it will normally ship out to you within 2 weeks.
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